📞 Phone calls and emails

Unit 1 · English for work · 8 min

On the phone: Hello, this is Ahmed speaking. · Could you hold on, please? In email: start with Dear Ms. Li, end with Best regards, and say Please find the file attached.

Words in this lesson

Hello, this is Ahmed speaking — Hello, this is Ahmed speaking
Could you hold on, please? — Could you hold on, please?
Best regards — Best regards
Please find the file attached — Please find the file attached

Project: Write a three-sentence English email: greeting, mention an attachment, polite closing.