Delete your account or data
This page explains how to request deletion of your Wang Fu account and its data, on the website or the Android app, or of only some content you published. Opening this page does not delete anything automatically.
How to request deletion
- Contact us on WhatsApp or by email from the same phone, WeChat, email or Google account you use with Wang Fu (the buttons below include the request text).
- Include: how you sign in (Google / phone / WeChat), the email or phone number for it, and what to delete (the whole account, or specific posts, comments or bookings).
- We verify your identity, reply to confirm, and complete the deletion within 30 days of receiving the request.
Data that is deleted
- Your sign-in record and profile (display name, photo, contact details).
- Your posts, job and marketplace listings, comments, reviews, likes and saved items.
- Bookings and requests you submitted.
- Your 天乐 (Tianle) assistant chat records linked to your account.
Data that may be kept
- Records we must keep by law, or need to handle fraud or abuse reports, only for as long as necessary.
- Anonymous statistics that cannot identify you.
- Public site content that is not yours is not affected.
Anonymous visit statistics are off by default; if you turned them on, you can turn them off in one tap in Settings → Privacy.
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