Buying office equipment and stationery in Egypt

When buying office equipment for a company, think about invoicing and after-sales support as well as the product.

Company purchases

Ask the supplier for an e-invoice to keep accounts and tax filings simple.
For printers and copiers, ask about consumables and on-site repair.
For bulk orders, write down models, quantities and delivery dates.

Warranty and returns

Article 17 of Consumer Protection Law No. 181 of 2018 gives the buyer 14 days from receipt to exchange or return goods without giving a reason. Exceptions include perishable goods, goods made to the buyer's own specification, goods damaged by the buyer, and books and software.
The Consumer Protection Agency says defective goods can be exchanged or returned within 30 days of receipt.
Durable goods carry a legal warranty against manufacturing defects of at least two years. Keep the invoice and the warranty card.

Used office equipment

Make sure computers and storage have been wiped of the previous owner's data, and reformat them yourself after buying.
Shop return rules usually do not apply to sales between private people, so inspect the item yourself before paying.
Meet in daylight in a public place, ideally with someone who speaks Arabic.

Related shops and markets

Al-Ataba

Cairo · Downtown · Shopping area / market

Commercial district next to Al-Muski for everyday goods, stationery, clothes and bags, wholesale and retail. Nearby Souq Hamam El-Talat sells clothes, shoes and perfume.

Souq El-Azbakeya book market

Cairo · Downtown · Shopping area / market

Downtown market for new and used books, including textbooks, Arabic titles and old editions.

Hours and what is sold can change, so check before you go. Wang Fu has no business relationship with the places listed and does not vouch for their goods.

Official and public sources

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