General safety points for buying in Egypt
Whatever you are buying, these points apply.
Buying from shops
- Article 17 of Consumer Protection Law No. 181 of 2018 gives the buyer 14 days from receipt to exchange or return goods without giving a reason. Exceptions include perishable goods, goods made to the buyer's own specification, goods damaged by the buyer, and books and software.
- The Consumer Protection Agency says defective goods can be exchanged or returned within 30 days of receipt.
- Durable goods carry a legal warranty against manufacturing defects of at least two years. Keep the invoice and the warranty card.
- If a dispute arises, you can file a complaint with the Consumer Protection Agency. Gather the invoice, messages and photos first.
Private sales
- Shop return rules usually do not apply to sales between private people, so inspect the item yourself before paying.
- Meet in daylight in a public place, ideally with someone who speaks Arabic.
- Do not transfer money or pay a deposit before you have seen the item.
- Ask for the seller's ID and write a short receipt with both names, the item, its serial number and the handover date.
Related shops and markets
Al-Muski market
Cairo · historic centre · Shopping area / market
One of old Cairo's largest wholesale districts: household goods, toys, textiles, cosmetics and seasonal goods. Many retailers buy their stock here.
Khan el-Khalili
Cairo · historic centre · Shopping area / market
Historic Cairo bazaar known for handicrafts, brassware, jewellery and souvenirs. Al-Sagha next to it is the gold and silver street.
Al-Attarin, Alexandria
Alexandria · Shopping area / market
Old Alexandria neighbourhood known for antiques and old-furniture shops.
Hours and what is sold can change, so check before you go. Wang Fu has no business relationship with the places listed and does not vouch for their goods.
Official and public sources
Need an interpreter to come along, or want to post a real sale or rental?